Shipping policy
Order Processing
- We process orders Monday through Friday, excluding holidays.
- We try our best to process orders within 2 business days.
Shipping Methods and Timeframes
- At checkout we offer a standard shipping option.
Shipping Rates
- Shipping rates are defined by shipping carriers. The options are visible at checkout.
Temperature Control
- If kept dry and at room temperature, the bars are shelf-stable up to 9 months.
Order Tracking
- Through Shopify, or our third-party shipping tool Shippo, an order update and tracking number will be emailed to you once your order has been shipped.
International Shipping
- We currently do not offer international shipping.
Delivery Issues
- If your order hasn't arrived within the expected timeframe, please contact our customer service team via info@vitalhalva.com.
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We are not responsible for delays caused by customs or unforeseen circumstances beyond our control.
Special Considerations
- During extreme weather conditions, we may delay shipments to ensure product quality.
- We reserve the right to change shipping methods if necessary to maintain product integrity.
By adhering to this shipping policy, we aim to deliver our Vital Halva snack bars to you in the freshest condition possible, ensuring you can enjoy them within their optimal consumption window of 9 months